![]() ![]() Press the Up or Down key to Add Apps switch off Closed Captioning. Restart or try another browser ( Chrome or Firefox) or device (another computer). Using CBS App, OTA Antennae, or any other source causes the change to Always. Clear data/cache in browser or device ( Search the internet for instructions.). Audio Description is a SAP (Secondary Audio Track) it has nothing to do with CC (Closed Captioning) CC - Closed Captioning is for the Hearing Impaired AD - Audio Description (or Descriptive Audio) is for the Visually Impaired. Turn off/on devices and update device software. ![]() In these cases, it’s recommended to restart the device or to verify that the local settings are correct. Close/reopen or delete/ reinstall apps on the device. In some cases, a TV receiver may cause good closed caption info to be missing or garbled. ![]() If programming received from the national networks includes captioning errors, local affiliated stations will pass those errors along as part of the broadcast feed they deliver to U-verse TV. For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc. Play audio descriptions and get closed captioning sent right to your mobile device. The most common closed caption errors originate from programming sources and program guide information vendors. Get closed captioning TV, TTY and TRS, Caller ID on TV, Readable Voicemail and Support Videos. U-verse TV passes information received from the original program provider through to our customers. Closed Captioning Feedback and Certification. Closed caption issues can originate from several different programming sources. To enable closed captions/subtitles on living room devices that support the Hulu app. ![]()
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